We now live in rapidly changing times. In a single generation, our businesses have had to adapt to entirely new ways of doing business, utilizing ever changing new technologies, which although can aid business growth, it also bring many new challenges. The Internet makes it possible for people to communicate 24/7 in a “virtual” environment.
However, technology also has negative impacts on business and on us as “human” beings. In this electronic age good interpersonal communication is a dying art.
We will explore how effective face to face communication is the key to create a great impression and look at how most of this is achieved before you open your mouth. In addition to the non verbals, we will look at how we use verbal language thereafter to continue to build relationships and rapport.